Autoship

  

FAQ 

What is Autoship?
Welcome to an easy way to save time and money! You do not need to remember to re-order your supplements anymore. With Vita Living’s AutoShip program we do all the work for you. You select how often you want to receive each item, and we'll automatically send out the orders on that schedule. 

There are no commitments or fees and you can cancel an auto shipment at any time. Please allow up to 2 days for modifications to be processed.

How do I join the auto ship program?
Joining is easy. You simply select the Autoship option while on a product page, select your preferred order frequency and then check out as usual.

How do I make changes to my Autoship order?
Autoship is easy to manage. You may change the following options via the  'Autoship Subscription'  within the My Account section of the site -

  • View/Update card
  • Update Shipping Address
  • Manage upcoming orders
  • View past orders
  • Update product quantity
  • Swap product
  • Add a new product to the Subscription

Can I add items to my next order with an existing auto ship status?
Yes, but you must be logged into your account. Visit the product detail page of the item you wish to add to your order, and find the 'Autoship' check box. When you click this check box, you will have the option to add the item as one time only or as an auto ship item.

What are Autoship discounts? 
With AutoShip you save 5-15% on most of the AutoShip items. 

Why is the Auto Ship discount not applying to my order?
There are some products that are not eligible for the Autoship discounts due to manufacturer guidelines.
Autoship discounts and Promotional Code discounts cannot be combined.

Are all AutoShip products eligible for free shipping?
Yes, all items on AutoShip qualify for Free shipping.

Can I use a promo code on Autoship orders?
AutoShip orders cannot be combined with other coupons, discounts and offers provided by Vita Living.

Reward Points and other promotions
You earn Vita Reward Points on both one-time purchase and Autoship subscription orders! Reward Points can only be redeemed on non-subscription product purchases. We suggest redeeming your points at regular intervals, as they expire 365 days after earning them.

Autoship terms
Autoship items will ship automatically until you cancel auto ship. By placing this order, you are authorizing us to charge your credit card for future orders at the frequency and quantity you selected. The actual cost of each shipment may vary depending on the price change of a certain product in the order.